Privacy Policy for Velvet Knife Ltd
At J.M. Velvet Knife, we are committed to protecting your privacy and handling your personal information with care, transparency, and respect.
This Privacy Policy explains how we collect, use, and store your information when you visit our website, make a reservation, or contact us.
Who We Are
J.M. Velvet Knife is a private chef’s table dining experience based in Oban, Scotland.
For any privacy-related questions, please contact:
Email: chef@jmvelvetknifeoban.co.uk
Information We Collect
We may collect the following information:
- Name
- Email address
- Telephone number
- Reservation details
- Dietary requirements and allergy information
- Communication preferences
- Website usage data through cookies or analytics tools
How We Use Your Information
Your information is used solely for:
- Managing reservations
- Communicating regarding bookings
- Providing and personalising your dining experience
- Responding to enquiries
- Improving our website and services
- Meeting legal and food safety obligations
We do not sell or share your personal data for third-party marketing purposes.
Reservations & Third-Party Services
Online reservations may be processed through ResOS or other trusted third-party booking providers.
These services may collect and process personal information in accordance with their own privacy policies.
We recommend reviewing their policies directly before making a booking.
Dietary Requirements & Allergies
Dietary requirements and allergy information provided to us are used exclusively to prepare and deliver your dining experience safely.
Please note that while every reasonable precaution is taken, we cannot guarantee a completely allergen-free environment.
Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience and understand website traffic.
Cookies are small files stored on your device that help websites function effectively.
You may disable cookies through your browser settings at any time.
Data Storage & Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.
Personal data is retained only for as long as necessary to fulfil reservation, operational, legal, or regulatory obligations.
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant data protection authority
Contact
For any questions regarding this Privacy Policy or your personal data, please contact:
J.M. Velvet Knife
Email: chef@jmvelvetknifeoban.co.uk
Phone: 07404836517
Copyright © 2026 Velvet Knife - All Rights Reserved.
Terms and Conditions
To preserve the integrity and flow of our tasting menu experience, we are unable to accommodate personal likes or dislikes, and ingredient changes or swaps are not recommended.
Should you have any dietary requirements, allergies, or intolerances, please contact the chef prior to making a reservation at chef@jmvelvetknifeoban.co.uk or by phone on 07404836517 so we can advise whether accommodation is possible. Please be aware that while we will always do our best to work with allergies and dietary requirements, due to the nature and concept of our menu, only minor allergies may be considered.
Please also be aware that dining is seated at highchairs and may not be suitable for all guests. There are steps to maneuver before entering the building, which may make access difficult for guests with limited mobility. Unfortunately, we are unable to accommodate guests under the age of 18, and pets are not permitted in our restaurant
As our tasting menu is carefully timed and served simultaneously for all guests, we kindly ask that you arrive promptly at your reservation time. Late arrivals may result in missed courses.
A non-refundable deposit of £25 per person is required to secure all reservations.
Disclaimer
To preserve the integrity and flow of our tasting menu experience, we are unable to accommodate personal likes or dislikes, and ingredient changes or swaps are not recommended.
Should you have any dietary requirements, allergies, or intolerances, please contact the chef prior to making a reservation at chef@jmvelvetknifeoban.co.uk or by phone on 07404836517 so we can advise whether accommodation is possible. Please be aware that while we will always do our best to work with allergies and dietary requirements, due to the nature and concept of our menu, only minor allergies may be considered.